Coming up

Subway pride itself to serve quality food and excellent service to its valued customer. Subway have now partnered with Deliveroo to provide quality delivery service.

Please place your future Subway order via Deliveroo platform at: https://deliveroo.co.uk/menu/luton-central/luton/subway-luton

Smartly dressed staff, superb service and great venues – just a few of the highlights from this week’s Luton BID Mystery Shopping Awards.

At the awards ceremony, businesses were praised for their ‘outstanding customer service’ – with six businesses getting top scores and many others awarded silver and gold awards. The results for customer service in Luton town centre were ranked above the national average.

These Luton BID Mystery Shopping project were designed to identify, enhance and recognise customer service excellence, with ‘Storecheckers’ undertaking 55 mystery shopping visits to businesses during July and early August.

We are very proud to announce that three of our retailers won Luton BID Mystery Shopping Awards.

Silver = Cookies & Cream



Gold = White House




Gold = Kidd N Play



Well done everyone!

FREE Parking from 6pm Every Day!
Make a purchase from any Galaxy venue and ask for your free parking voucher (valid for parking in the outdoor library car park only)!

DOWNLOAD OUR LEAFLET HERE

HOW TO PARK FOR FREE AFTER 6PM
1) Park your car in The Mall’s Library Outdoor Car Park and collect a chip-coin as usual
2) Proceed to The Galaxy and make a purchase in any of the participating venues
3) Request your Free Parking Voucher at the time of purchase
4) Enjoy your evening of great entertainment
5) When you are ready to leave, return to the car park
6) Insert your chip-coin into the car park pay station and scan the barcode on your Free Parking Voucher to validate your chip-coin
7) Return to your car, drive to the exit and insert your chip-coin to exit

TERMS & CONDITIONS
* The Free Parking Voucher is valid for free parking after 6pm only. If you enter the car park earlier than this time you will be liable to pay for any amount of time you were parked there for before 6pm.
* Each Free Parking Voucher is valid for one use only.
* You park your car at your own risk.
* Neither TheMall, The Galaxy Centre or any of the Galaxy centre tenants accept any liability for loss or damage to your vehicle while attending the centre.
* No cash alternative is available.
* Vouchers are subject to availability and provided on a ‘first-come-first-served’ basis.
* The centre management reserve the right to refuse entry.
* This offer is valid every day between 6pm and 2am, however, the centre management reserve the right to withhold or withdraw this offer at any time without prior notice.